Online Payment Center
Our new customer friendly system will allow customers flexibility in receiving their bill notices via email, view your billing histories, and view water usages. Bills are available in the Online Payment Center the day we mail the bills. The Online payment center allows you the option to print your bill and mail it, or pay online using a credit card for a fast, easy way to pay your bill.
The Credit card company does charge a small convenience fee of $2.35 per transaction and is collected by the credit card processing company and is not a fee collected by the Fleming County Water Association.
Even if you choose not to pay your bill through our Online System, you may still use the system to obtain your Bill without waiting on the USPS to deliver! Bills are available in the online system the day after we mail the bills out. Bills are generally posted on the 26th-28th of each month. You can print your bill and mail earlier without waiting on the USPS to deliver your bill!
First Time Users of the Online Payment Center will need to have the most recent water bill to complete the initial registration in the payment center.
Online Payments are not accepted on Disconnect Day. Payments through the Online Payment Center must occur on the last day of the month to be credited properly to an account.
Additional Convenient Payment Options
In addition to our Online Bill Payment Center, we offer the following Payment Options for our Customers:
ACH Bank Draft: We have Automatic Bank Draft available to our customers. Customers receive a memo bill each month, with an automatic bank deduction on the 10th of the month. In order to sign up for Automatic Bank Draft, stop by our office and complete the paperwork along with a voided check or deposit slip. We must have original signature from the customer in order to establish the ACH Bank Draft.
Night Deposit Box: Our Night Deposit Box is next to the Drive Thru window at our office located at 2772 Morehead Road, Flemingsburg, KY. This is available 24 hours per day, 7 days a week, weekends, and Holidays.
Debit/Credit Cards: You may call or visit our office to make a payment via credit card. We now accept debit/credit cards (Visa, MC, Discover only.) A small convenience fee of $2.35 will be added to each transaction.
US Postal Service Mail: We accept payment by mail through the Post Office. We are not responsible for postal service delays and customers are not excused from the payment of any bill due to postal service delays.